OpenAI — Retention Rate: 71%
The source text explicitly states: 'That service retains 71% of subscribers, The Wall Street Journal (WSJ) reported Thursday (Jan. 16), citing data from Earnest Analytics.' This directly confirms the claimed retention rate of 71% at six months. The source date is January 16, 2025, which aligns with the claim's 'as of 2025-06' timeframe (the article was published in January 2025 reporting on six-month retention data). The exact stored value of 71 matches the source value precisely.
Our claim
entire record- Subject
- OpenAI
- Property
- Retention Rate
- Value
- 71%
- As Of
- June 2025
- Notes
- ChatGPT Plus paid user retention rate of 71% at six months, ranking first among AI subscription services. 89% after one quarter, 74% after three quarters, 68% at 12 months. Paid churn under 4% monthly.
Source evidence
1 src · 1 checkNoteThe source text explicitly states: 'That service retains 71% of subscribers, The Wall Street Journal (WSJ) reported Thursday (Jan. 16), citing data from Earnest Analytics.' This directly confirms the claimed retention rate of 71% at six months. The source date is January 16, 2025, which aligns with the claim's 'as of 2025-06' timeframe (the article was published in January 2025 reporting on six-month retention data). The exact stored value of 71 matches the source value precisely.